Privacy Policy

Effective Date: September 21st, 2026

Introduction

Hook Technology LLC ("we," "our," or "us") operates OffMenu, a platform that helps users discover local businesses, offers, promotions, and experiences and enables businesses to connect with their customers.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the OffMenu mobile application, website, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Business information

• Profile information

• Account credentials

• Communications sent through the Services

• Customer support inquiries

• Promotional content, offers, and business listings

• Ratings, reviews, and other content you submit

• Information related to offer claims, sign-ups, bookings, or check-ins

Information Collected Automatically

When you use our Services, we may automatically collect certain information, including:

• Device information

• IP address

• Browser type

• Operating system

• App usage data

• Log data

• Crash reports

• Analytics data

• Interactions with offers, businesses, and other features of the Services

Location Information

If you grant permission, we may collect and process location information to help you discover nearby businesses and offers, provide location-based features, and improve your experience.

You may disable location access at any time through your device settings. Some location-based features may not function properly if location access is disabled.

How We Use Information

We may use collected information to:

• Provide, operate, and maintain the Services

• Create and manage user and business accounts

• Help users discover nearby businesses, offers, promotions, and experiences

• Allow users to claim, sign up for, or interact with offers

• Facilitate check-ins and help businesses understand customer engagement

• Allow users to follow businesses and receive relevant updates

• Facilitate communication between businesses and users

• Enable ratings, reviews, and other user feedback

• Display promotions, offers, business listings, and other content

• Improve and personalize the user experience

• Provide businesses with analytics regarding activity and engagement with their offers

• Send service-related notifications and, where permitted, promotional communications

• Monitor platform performance, reliability, and security

• Prevent fraud, abuse, and unauthorized activity

• Respond to inquiries and customer support requests

• Comply with legal obligations

Sharing of Information

We do not sell personal information.

We may share information in the following circumstances:

With Businesses You Interact With

When you choose to interact with a business through OffMenu, certain information may be shared with that business as necessary to provide the feature you requested.

For example, if you claim or sign up for an offer, check in at a business, follow a business, submit a rating, or communicate directly with a business, information related to those interactions may be available to that business.

Businesses are expected to use information obtained through OffMenu only for appropriate business and customer relationship purposes and in accordance with applicable law.

Service Providers

We work with third-party service providers that help us operate and improve the Services, including providers of:

• Authentication and database services

• Cloud hosting

• Analytics

• Push notifications

• Crash reporting

• Payment processing

• Search functionality

• Customer support

• Communication and notification services

These providers may access information only as necessary to perform services on our behalf and subject to applicable contractual and legal requirements.

Legal Requirements

We may disclose information if required by law or if we reasonably believe disclosure is necessary to:

• Comply with legal obligations or valid legal processes

• Protect our rights, property, or interests

• Prevent fraud, abuse, or security threats

• Investigate violations of our terms or policies

• Protect the safety of users or the public

Business Transfers

If Hook Technology LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction.

Business and Customer Interactions

OffMenu is designed to help local businesses establish ongoing relationships with customers who choose to interact with or follow them.

Depending on the features you use, businesses may be able to see information relating to your interactions with their business, such as whether you claimed an offer, signed up for a promotion, checked in, followed the business, submitted feedback, or communicated with them through the Services.

OffMenu does not provide businesses with unrestricted access to all user information. Information available to businesses depends on the features you choose to use and the permissions associated with those features.

Communications

OffMenu may allow users and businesses to communicate directly through messaging or similar features.

Messages and related information may be stored and processed as necessary to provide the communication service, maintain platform safety, investigate reports, enforce our policies, and comply with legal requirements.

Users may control certain communications and notifications through available account, application, or device settings.

User Content

Users and businesses may create, upload, publish, or share content through the Services, including offers, business information, photographs, reviews, ratings, messages, and other content.

Information you choose to make publicly available may be visible to other users and businesses.

Please use care when deciding what information to share publicly or with other users through the Services.

Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain your account, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, prevent abuse, and protect the integrity of our platform.

When information is no longer reasonably necessary, we will take appropriate steps to delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Children's Privacy

The Services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

Your Rights and Choices

Depending on your location and applicable law, you may be able to:

• Access certain account information

• Update or correct your information

• Delete your account, subject to applicable legal and retention requirements

• Manage location permissions through your device settings

• Manage notification permissions through your device settings

• Opt out of certain marketing communications

• Request information regarding our collection and use of your personal information

To exercise applicable privacy rights, contact us at support@offmenu.io.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have certain rights regarding your personal information under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), subject to applicable exceptions and limitations.

Right to Know

You may request information regarding:

• The categories of personal information we collect

• The categories of sources from which personal information is collected

• The business or commercial purposes for collecting, using, or disclosing personal information

• The categories of third parties to whom we disclose personal information

• The specific pieces of personal information we have collected about you

Right to Delete

You may request that we delete personal information we have collected from you, subject to applicable legal exceptions.

Right to Correct

You may request correction of inaccurate personal information maintained by us.

Right to Limit Use of Sensitive Personal Information

To the extent required by applicable law, California residents may request limitations on certain uses and disclosures of sensitive personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising privacy rights provided under applicable California law.

Sale or Sharing of Personal Information

Hook Technology LLC does not sell personal information.

We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.

Exercising Your Rights

To submit a privacy request, contact us at support@offmenu.io.

We may need to verify your identity before processing certain requests.

Authorized Agents

California residents may designate an authorized agent to submit certain requests on their behalf, subject to identity verification and applicable legal requirements.

Third-Party Services

The Services may contain links to, integrate with, or otherwise provide access to third-party websites, services, applications, or payment providers.

We are not responsible for the privacy practices, content, or policies of third parties. We encourage users to review the privacy policies of third-party services they use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, practices, technologies, or legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy. Material changes may also be communicated through the Services or by other appropriate means.

Contact Us

Hook Technology LLC
OffMenu

Email: support@offmenu.io
Website: https://offmenu.io

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at support@offmenu.io.